Charlotte Reid

Head of Block & Estate Management
Block Management, Service Charge
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Proven results

Trusted by over 80 London developers since 2006

Market access

On-market, off-market, and pre-launch access across London

Dedicated service

Every client has a dedicated point of contact throughout

Transparency

Transparent fees, disclosed in writing before instruction

Market analytics

Every recommendation supported by current comparable evidence

Network access

Domestic and international buyer reach across 30+ countries

Charlotte Reid

Charlotte Reid is Harroway's Head of Block & Estate Management, responsible for the operational management of all residential developments under Harroway's management portfolio across Greater London and the Home Counties.

Charlotte joined Harroway in 2012 after seven years in residential block management with a major London managing agent. She leads a team of eight property managers and is responsible for all service charge management, contractor relationships, major works programmes, and leaseholder relations across the portfolio.

  • 16 years of experience in residential block and estate management across London.
  • Manages a portfolio of over 480 blocks representing more than 6,200 individual units.
  • Specialist in section 20 major works programmes and leasehold dispute resolution.
  • Associate member of the Institute of Residential Property Management (AIRPM).
  • Qualified practitioner under the RICS Service Charge Residential Management Code.
  • Member of the Association of Residential Managing Agents (ARMA).
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Experienced
development

Meet the team and leadership behind our property and development projects

professionals

Meet the team and leadership behind our property and development projects

Edward Ashworth
Founder & Managing Director
Edward Ashworth

Founder of Harroway with 22 years of experience across London new development sales, prime residential advisory, and investment transactions.

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Charlotte Reid
Head of Block & Estate Management
Charlotte Reid

Block and estate management specialist with 16 years of experience overseeing residential developments across Greater London and the Home Counties.

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Priya Mehta
Head of Investment Advisory
Priya Mehta

London residential investment specialist with 14 years of experience advising private investors, family offices, and international buyers across Greater London.

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Jessica Sutton
Senior Director
Jessica Sutton

London new development sales specialist with 18 years of experience and a personal track record exceeding £900M in residential development value.

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Sophie Clarke
Operations Director
Sophie Clarke

Real estate operations specialist with 10 years of experience across transaction management, compliance, and client experience in London residential property.

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Tom Whitfield
Senior Lettings Manager
Tom Whitfield

London residential lettings specialist with 8 years of experience managing prime letting portfolios and corporate tenant placements across central and east London.

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